Konceited Strands Loose Deep Wave Closures 5x5

Return Policy

Please read this information carefully as it contains important details about your rights and obligations as well as limitations and exclusions that may apply to you.

We will make every effort to match each order to your exact specifications. Because our natural hair is 100% virgin human hair and each individual piece comes from a separate donor.Our natural hair comes in a straight, wavy or curly pattern, the color will range between a natural 1b and 2. In some cases we may have natural lighter pieces that are available upon request but not guaranteed. Please be forewarned, if you are dissatisfied with the color or texture, we will exchange only if it’s in the natural state.

Please Note that ALL SALES ARE FINAL. No Refunds will be permitted.

Shipping Delays

For your convenience it's always advisable not to wait until the last minute to place your order. If you have a deadline or hair appointment or other engagement it is always wise to order far enough in advance to allow for unanticipated delays. We will give you a delivery estimate when you place your order based on the information we receive from our shipping partner FedEx. We are not responsible for late shipments due to increment weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. We entrust FedEx to deliver your package on time. If your package is delayed we will not offer a reimbursement of shipping charges. If you need additional information, please contact us

Policy Changes

Konceited Strands Luxury Hair Extentions LLC, reserves the right at our discretion to make changes to prices, policies and procedures. Please check this page periodically for changes.